Terms of service

Terms of Service – Global Music Academy

1. Overview

Global Music Academy (“GMA”, “we”, “our”, or “us”) provides private, in-home music lessons and sells musical instruments online. By purchasing any of our services or products, you agree to the following Terms of Service. These terms outline the responsibilities of both the Academy and the student (or parent/guardian, where applicable).

2. Lesson Packages and Structure

  • All lessons are conducted privately at the student’s home.

  • Lessons are available in packages of 10 or 20 sessions.

  • Each lesson is available in one of three durations: 30 minutes, 45 minutes, or 60 minutes.

  • There are no registration or enrollment fees for new students.

  • Lesson schedules are arranged directly between the student and the Academy.

3. Teacher Assignment and Replacement

Global Music Academy reserves the absolute right to replace or reassign a teacher at any time. Teacher changes may occur due to scheduling, performance, or operational reasons. Refunds or credits will not be issued in the event of a teacher replacement.

4. Lesson Cancellations and Rescheduling

  • Any lesson cancellation must be communicated at least 24 hours in advance.

  • Lessons canceled within less than 24 hours may be considered completed and deducted from the package.

  • Missed lessons without prior notice are not eligible for make-up or refund.

  • The Academy reserves the right to reschedule lessons in exceptional circumstances.

5. Refunds and Payments for Lessons

  • Payments for lesson packages must be made in full before lessons begin.

  • All lesson package sales are final. We do not offer refunds, exchanges, or transfers for unused or partially used packages.

  • Lesson packages must be used within the agreed-upon validity period.

6. Product Sales and Returns

  • Musical instruments and related products are sold through our e-commerce platform.

  • Refunds or returns are accepted only if the product is returned in its original, unopened packaging and within the return window specified at purchase.

  • Opened or used products are not eligible for refunds or exchanges.

7. Liability and Conduct

  • Students and parents/guardians are responsible for maintaining a safe learning environment during lessons.

  • Global Music Academy and its instructors are not liable for any property damage or personal injury occurring during lessons.

  • The Academy expects respectful and professional behavior from all parties. We reserve the right to discontinue lessons if conduct is deemed inappropriate.

8. Modifications to Terms

Global Music Academy reserves the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon publication.

Contact Information
For any inquiries or clarifications, please contact us at:
Email: info@globalmusicacademy.me